Ticketing

Online ticket purchases are possible on zamus.de/ticket.io up until two hours before the starting time of a concert.

All tickets purchased via ticket.io are subject to an advance sales charge as well as a service charge in addition to the ticket price. Tickets purchased online are available as a PDF and may be printed or shown on your Smartphone.

Call (+49) 221 9874 38 21 (Monday, Wednesday, Friday 10:00-14:00)

To avoid cancelation, tickets reserved in advance must be paid for in full by bank transfer at least four days prior to the start of the event. All reservations made by telephone are subject to the same advance sales charge as those made via ticket.io. Tickets purchased over the phone may be collected at the box office at the event venue. Refunds of ticket prices are not possible.

Price categories vary, the relevant information can be found on our website or under the details of individual events. Discounts apply to school pupils, students and trainees (up to and including 28 years of age) as well as recipients of unemployment benefits, those performing voluntary social service (BFD), voluntary social year (FSJ), voluntary ecological year (FÖJ) or voluntary foreign service (FWD), holders of a disability card B, KölnPass holders and members of zamus/KGAM e.V. Proof of eligibility must be provided upon admission. If a holder of a disability card B requires an accompanying person, the latter will be granted free admission.

We allocate free tickets for our events via Kulturliste Köln. Registration is possible via kulturliste-koeln.de. All information on eligibility can be found at: kulturliste-koeln.de/gaeste

Gift certificates are available for all zamus events. To purchase, please, send an e-mail to tickets [at] zamus.de

The box office opens one hour before the start of each concert at the venue. Tickets may be purchased with cash or a debit/credit card (EC/Mastercard/Visa). Availability at the box office, if not reserved in advance, is not guaranteed. To inquire box office reservation, please send an e-mail to tickets [at] zamus.de.

Please check tickets immediately upon advance purchase to verify accuracy. Complaints filed at a later time will not be considered. As a general rule, neither ticket exchanges nor returns are possible. Changes of the program, cast, or venue do not entitle the ticket holder to a refund. In the event of a cancellation, the purchase price (excluding additional fees) will be refunded.

All events presented by zamus have free seating. We kindly ask for your understanding should you need to be relocated to a different seat by a staff member for any reason.

In case of late arrival to a performance, please contact a staff member. Please be aware, however, that there is no guarantee of late admission nor of ticket exchange.

We kindly ask for your understanding that the taking of photographs and audio recordings at an event is prohibited due to reasons of copyright. By entering the grounds of any event, you agree to your image being potentially recorded and published for promotional purposes.

Holder of a disability card B receive discounted admission. If a holder of a disability card B requires an accompanying person, the latter will be granted free admission.

We allocate free tickets for our events via Kulturliste Köln. Registration is possible via kulturliste-koeln.de. All information on eligibility can be found at: kulturliste-koeln.de/gaeste